Customer Relationship Management software has found a prominent place in the present-day healthcare industry. From major hospitals to small clinics, CRM software is being used almost everywhere today, and rightfully so! These tools make managing patients’ profiles incredibly convenient. From patients’ medical history to information about their last visit to their prescriptions, everything can be logged and tracked with the help of efficient CRM software.
Healthcare CRM also enables you to manage the profiles of doctors, nurses, and healthcare professionals. It also provides a great way to automate certain minor and time-consuming tasks.
With so many benefits, it is natural to want the best CRM software for your hospital or clinic. There are several high-quality and affordable CRM tools available on the market today. However, with so many options, choosing the perfect one can get a little overwhelming.
But don’t worry because we already did all the hard work for you! To make your job easier, we have curated a well-researched list of the top 7 best CRM tools for the healthcare industry. All you need to do is read this piece till the end and take your pick!
1. Salesforce Health Cloud
When it comes to the best CRM software for any industry, Salesforce always finds its place amongst the top three choices. And the healthcare industry is no different! If you want a robust Customer Relationship Management tool that offers excellent functionality and is super-easy to use, Salesforce Health Cloud is a wonderful choice.
Salesforce Health Cloud offers advanced features like a complete 306-degree view of your patients’ profiles, tracking their medical history, and generating real-time reports. It also enables you to manage appointments and cancellations, keep track of your referrals and perform marketing functions as well.
An additional advantage of using Salesforce Health Cloud is that it is a HIPAA-compliant CRM. So, you do not have to worry about the safety of your patient’s data. Want to learn more about Salesforce Health Cloud? Click here!
2. Onpipeline CRM
If you are looking for a healthcare CRM that is more focused on automation and patient acquisition, Onpipeline can be an excellent choice. The CRM comes packed with several automation tools that can help you in managing time-consuming tasks with great efficiency.
With Onpipeline CRM, you can automate functions like identifying probable leads and sending emails and messages to potential patients. Onpipeline CRM is fully HIPAA-Compliant which makes it an excellent choice for your private clinic or hospital.
Learn more about Onpipeline here.
If you own a small private clinic, then make sure to check out PatientPop. It is an excellent CRM software for fast-growing clinics. The best aspect of PatientPop is that it helps you maintain a solid online reputation. It helps you track and monitor online reviews about your clinic and manage them efficiently. You can also automate your emails, appointments, and cancellations.
PatientPop is also fully compliant with the HIPAA standards. So, your patients’ information will be protected at all costs. The CRM software can also be easily integrated with EHR and EMR systems. Learn more about PatientPop here.
Nimble is another outstanding healthcare CRM that will work with your G Suite and Office 365 applications effortlessly. It automatically syncs your contacts, email inboxes, patient appointments, and other significant events with hundreds of SaaS applications.
You can also sync your social media communications and other relevant data with the CRM and create a streamlined workflow. Nimble is very budget-friendly, and it also offers a 14-day free trial period. Learn more about it here.
Another outstanding HIPAA-compliant healthcare CRM is LeadSquared. It is a highly-functional CRM software that comes with powerful features like a built-in dialer, EMR integrations, social media integrations, automation appointment scheduling, and more.
LeadSquared makes it easier for you to track potential leads and reactivate old ones with the help of different triggers. Another great aspect of this CRM software is that it allows you to send personalized and relevant messages to your current and prospective patients.
You can simply set up relevant triggers for conversations, and the smart algorithm of LeadSquared will initiate the conversions with your patients automatically. If you want to know more about LeadSquared and everything it has to offer, click here!
Caspio is yet another top-notch HIPAA-compliant healthcare CRM that you should check out. It provides you with all kinds of advanced features that are required for modern-day hospitals and clinics. You can manage patient profiles on its Patient Portal, automate tasks, monitor the productivity of your employees, and keep track of patient profiles.
A great thing about Caspio is that it is incredibly user-friendly. You do not need any technical knowledge to get the hang of this software. In fact, it also allows you to build well-functioning databases without any coding knowledge.
Learn more about Caspio here.
HubSpot is a well-known name in the CRM industry. It offers highly advanced products to fulfil the needs of the fast-evolving organizations of today. HubSpot’s healthcare CRM offers a set of outstanding features that streamline your workflows and help you in managing several operations effortlessly.
You can have a 306-degree view of your patient’s journey and understand their medical history in a better way. The CRM is also fully capable of managing huge workloads without breaking a sweat. From issuing tickets to managing appointments based on urgency, HubSpot’s healthcare CRM can do everything for you.
It even offers you an additional feature of content optimization. So, you can easily write and manage digital content on your website.
Want to learn more about HubSpot’s healthcare CRM? Click here!
So there you go! These were our top seven Customer Relationship Management tools for the healthcare industry. Private clinics and hospitals have to deal with a huge amount of workload every single day. So, having a robust CRM solution that can lighten their workload is essential.
All the CRM tools mentioned in this article are capable of managing massive workloads, automating tasks, generating real-time reports, and providing valuable insights. Make sure to check out all the CRM software mentioned above and then choose the one that meets your requirements in the best way!