When it comes to CRM software for higher education institutions, there are certain specific things you must look for. The higher education industry is growing at a rapid pace. So, having a resilient CRM solution that can handle heavy workloads and keep up with the constantly changing trends, is a must!
With this said, finding the most suitable CRM solution for higher education is not easy. You need a tool that can manage a large number of student profiles, keep track of admission records, automate emails to be sent to prospective students, offer flexible features, and more!
Most CRM solutions available out there lack one feature or the other. So, you need to do intensive research and try out different products before meeting your perfect match. Sounds like too much work, right? Fortunately, we have you covered! After going through some most popular higher education CRM solutions, we have come up with the top seven!
In this article, we are going to reveal our seven most preferred CRM software for higher education institutes. By the end of this piece, you will have a pretty clear idea about the CRM tool you should choose. Read on!
1. Slate CRM
Slate CRM is an excellent higher education CRM that is specifically focused on tackling enrollment and admission-related work. The tool allows professionals to keep track of students’ engagement cycles from the first stage where they fill out the enrollment form to the final stage which includes managing alumni relationships.
With advanced features like a built-in payment system, engagement monitoring, and top-notch security options, Slate CRM makes your work several times easier and quicker. Another outstanding aspect of this CRM solution is that it can be integrated with almost every higher education application like PowerCampus, PeopleSoft, Banner, and more.
Learn more about Slate CRM here!
2. Zendesk for Education
Zendesk is another world-class higher education CRM that we highly recommend. The CRM has some incredible features that are hard to find anywhere else. We absolutely love its simplified and user-friendly interface. We are also a big fan of its intuitive collaboration tools that go a long way in enhancing the productivity of your staff. Zendesk is also perfectly capable of managing the needs of remote learning.
It helps educators to connect with students via email, chat, or social media. The software is super easy to implement, and you do not need to spend additional money on IT support. If your institution is still adapting to this new normal (remote learning and teaching), then Zendesk can be your most trusted companion in this journey.
Learn more about it here!
When it comes to tools and software for higher education, SchoolMint hardly needs an introduction. It is a popular CRM solution that is serving universities and colleges for years.
SchoolMint’s intuitive dashboard helps you be on top of everything happening on campus. You can generate valuable insights and real-time reports for quick decision-making. From streamlining workloads to increasing enrollment numbers, SchoolMint allows you to handle everything in one place.
The software is fully compatible with all Windows, Android, and iOS-based devices. You also get premium data security and student behavior management features. The software meets all the standards of HIPAA, COPPA, and FERPA.
Want to know more about SchoolMint? Click here!
4. TargetX CRM
TargetX is a known name in the CRM industry. It is a one-stop-shop solution for higher education institutes looking for an affordable and robust CRM solution. TargetX allows you to manage the student lifecycle efficiently. From increasing the enrollment numbers to keeping a track of staff productivity, TargetX offers everything a modern education institute may need.
You can also generate real-time reports and drive valuable insights to improve your students’ experience. The CRM also has built-in suites like the Student Enrollment suite and Retention suite. They can help you perform specific actions and reach specific goals without any hassle.
You can learn more about TargetX here.
Creatio is a CRM solution designed to manage the communication needs of universities. The tool comes power-packed with features like lead management, opportunity management, email automation, and more. Creatio allows you to manage communications and collaborations with students, educators, and alumni.
You can also track your university’s assets and licenses, automatically log students’ data, and be on top of everything happening at your institutions at all times. If seamless management is your priority, Creatio will not disappoint you in any way.
Learn more about it here.
6. Full Fabric
Full Fabric is a CRM tool that gives you a step-by-step analysis of students’ journeys. From their enrollment to recruitment to graduation, you can track everything in one place. With Full Fabric, you will also get access to some of the most intuitive education-based tools out there including a highly-functional students’ portal.
You can also schedule future communications, keep track of attendance, manage coursework, and do a lot more with this remarkable CRM software. It is also fully optimized for smaller screens. So, you can access data and reports on the go!
Learn more about Full Fabric here.
DecisionDesk is an exceptional tool that goes beyond your regular CRM solutions. DecisionDesk is specifically designed for managing and streamlining admission and recruitment-related operations in schools and universities.
It comes with solid features that you can customize as per your needs. Apart from managing applications and recruitment processes, DesicionDesk can also handle regular on-campus activities and communications.
Click here to learn more about DecisionDesk.
So, these were our top seven Customer Relationship Management (CRM) tools for higher education institutions. make sure to list down and carefully analyze your needs and expectations before choosing a CRM for your institution.
No matter which software you choose, just make sure that will be able to support the growing needs of your institution in the long run. You also need a robust CRM strategy to make the most of these tools. While CRM can provide you with technical support, it is your strategy that will help your institution grow and succeed in the future.